Startup & performance
Slow is a symptom. Find the cause.
Start with the symptoms.
A sluggish computer may be affected by storage issues, unwanted software, startup load, updates, or aging hardware. We diagnose the likely cause before recommending cleanup or upgrades.
Common reasons to get in touch
- Slow startup
- Freezing and crashes
- Performance diagnostics
- Operating-system cleanup
What to expect
Sometimes replacement is more sensible than repair. The recommendation follows the diagnosis.
Tell us about your computer ↗A few details help us prepare.
Tell us the computer brand and model if you know it, when the problem began, what you see on the screen, and whether you have a recent backup. Mention any recent updates, new software, physical damage, or drive noises. You do not need to diagnose the issue yourself.
Please do not share passwords or payment details when describing the problem. If files may be at risk, tell us before trying more repairs so we can discuss a cautious next step.
Start a request ↗